Welcome to Fluency

Welcome to Fluency

AI solutions tailored to your business needs

AI solutions tailored to your business needs

Leveraging cutting-edge AI Tech into your workflow, driving efficiency, innovation, and scalability.

Leveraging cutting-edge AI Tech into your workflow, driving efficiency, innovation, and scalability.

Trusted by

Trusted by

Services

Services

Services

Transform your business with AI

Transform your business with AI

Transform your business with AI

Workflow Automation

Streamline your business processes and boost productivity with our AI-powered workflow automation solutions.

Workflow Automation

Streamline your business processes and boost productivity with our AI-powered workflow automation solutions.

GPT Development

Unlock the potential of advanced natural language processing with our GPT development services.

Generating Answer:

Our team of experts specializes in building custom GPT models tailored to your specific needs, whether it's text generation, language translation, or content summarization.

Write here…

GPT Development

Unlock the potential of advanced natural language processing with our GPT development services.

Generating Answer:

Our team of experts specializes in building custom GPT models tailored to your specific needs, whether it's text generation, language translation, or content summarization.

Write here…

Business Consulting

Gain strategic insights and actionable recommendations with our AI-powered business consulting services.

Conversion

Sales

Business Consulting

Gain strategic insights and actionable recommendations with our AI-powered business consulting services.

Conversion

Sales

Strategy Development

Chart a course for success in the rapidly evolving digital landscape with our AI strategy development services.

Vision

Planning

Marketing

Strategy Development

Chart a course for success in the rapidly evolving digital landscape with our AI strategy development services.

Vision

Planning

Marketing

Workflow Automation

Streamline your business processes and boost productivity with our AI-powered workflow automation solutions.

GPT Development

Unlock the potential of advanced natural language processing with our GPT development services.

Generating Answer:

Our team of experts specializes in building custom GPT models tailored to your specific needs, whether it's text generation, language translation, or content summarization.

Write here…

Business Consulting

Gain strategic insights and actionable recommendations with our AI-powered business consulting services.

Conversion

Sales

Strategy Development

Chart a course for success in the rapidly evolving digital landscape with our AI strategy development services.

Vision

Planning

Marketing

Process

Simple & efficient process

1.

Onboarding

Kickoff Call

With the agreement in place we'll schedule a meeting to introduce you to our team and discuss the project plan in detail.
  • Establish communication channels with you and your team

  • You will be officially onboarded and the project will begin

  • We'll discuss project phases and documentation

1.

Onboarding

Kickoff Call

With the agreement in place we'll schedule a meeting to introduce you to our team and discuss the project plan in detail.
  • Establish communication channels with you and your team

  • You will be officially onboarded and the project will begin

  • We'll discuss project phases and documentation

2.

Launch

We Launch Your Automations

We will launch your Automations within 2 weeks and provide you with a customized analytics dashboard track how our splits tests are performing.
  • Weekly calls for project updates

  • Additional brainstorming and discussion

  • Customized dashboard to track performance

2.

Launch

We Launch Your Automations

We will launch your Automations within 2 weeks and provide you with a customized analytics dashboard track how our splits tests are performing.
  • Weekly calls for project updates

  • Additional brainstorming and discussion

  • Customized dashboard to track performance

3.

Optimize

Documenting the System

We will build out comprehensive SOPs and documentation so that your sales team can seamlessly get up to speed on the systems and begin utilizing them fully.
  • We deliver a library of SOPs

  • Including video screenshare walkthroughs of each step

  • Implement updates and optimizations as needed.

3.

Optimize

Documenting the System

We will build out comprehensive SOPs and documentation so that your sales team can seamlessly get up to speed on the systems and begin utilizing them fully.
  • We deliver a library of SOPs

  • Including video screenshare walkthroughs of each step

  • Implement updates and optimizations as needed.

4.

Scale

Long-term success

After we’ve optimized your systems for performance, we help you scale with confidence. Whether it’s expanding to new lead channels, stacking additional automations, or refining your client journey, our goal is to multiply your results — not your workload.

  • Replicate success across services, locations, or teams

  • Expand outreach with AI-powered multi-platform messaging

  • Build retention-focused systems that increase lifetime value

  • Transform operations into a lean, scalable machine

4.

Scale

Long-term success

After we’ve optimized your systems for performance, we help you scale with confidence. Whether it’s expanding to new lead channels, stacking additional automations, or refining your client journey, our goal is to multiply your results — not your workload.

  • Replicate success across services, locations, or teams

  • Expand outreach with AI-powered multi-platform messaging

  • Build retention-focused systems that increase lifetime value

  • Transform operations into a lean, scalable machine

Benefits

What we offer

Efficiency Improvement

Streamline your business operations and workflows with AI automation solutions.

Cost Reduction

Reduce operational costs by automating repetitive tasks and optimizing resource allocation.

Customization

Tailor AI automation solutions to your specific business needs and objectives.

Scalability

Scale your operations seamlessly with AI automation that can adapt to your growing business needs.

Improved Accuracy

Increase accuracy and reduce errors in data processing and decision-making with AI-driven solutions.

Data Insights

Unlock valuable insights from your data, enabling data-driven decision-making and strategic planning.

Work

Examples Of What We Build

2025

Built for: Pressure Washing, Window Cleaning, Soft Wash, and Exterior Service Pros

Pressure Washing Lead-to-Job Automation System

Overview:

A residential pressure washing business needed a way to consistently capture leads, respond quickly, and streamline job scheduling without being glued to their phone.

Challenge:

The owner was missing out on jobs due to slow follow-ups, inconsistent messaging, and manually managing quotes and bookings while working in the field.

Solution:

We built a fully automated lead-to-job system that: Captures leads from website, Facebook ads, and Google Forms Sends instant, branded SMS & email responses Uses an AI chatbot to answer FAQs and pre-qualify clients Connects to a booking calendar for quotes and job scheduling Sends review requests and follow-up campaigns post-service

Result:

The business reduced response time to under 2 minutes, increased quote conversions by 40%, and now books most of its jobs automatically — allowing the owner to focus on completing work, not chasing leads.

2025

Built for: Pressure Washing, Window Cleaning, Soft Wash, and Exterior Service Pros

Pressure Washing Lead-to-Job Automation System

Overview:

A residential pressure washing business needed a way to consistently capture leads, respond quickly, and streamline job scheduling without being glued to their phone.

Challenge:

The owner was missing out on jobs due to slow follow-ups, inconsistent messaging, and manually managing quotes and bookings while working in the field.

Solution:

We built a fully automated lead-to-job system that: Captures leads from website, Facebook ads, and Google Forms Sends instant, branded SMS & email responses Uses an AI chatbot to answer FAQs and pre-qualify clients Connects to a booking calendar for quotes and job scheduling Sends review requests and follow-up campaigns post-service

Result:

The business reduced response time to under 2 minutes, increased quote conversions by 40%, and now books most of its jobs automatically — allowing the owner to focus on completing work, not chasing leads.

2025

Built for: Pressure Washing, Window Cleaning, Soft Wash, and Exterior Service Pros

Pressure Washing Lead-to-Job Automation System

Overview:

A residential pressure washing business needed a way to consistently capture leads, respond quickly, and streamline job scheduling without being glued to their phone.

Challenge:

The owner was missing out on jobs due to slow follow-ups, inconsistent messaging, and manually managing quotes and bookings while working in the field.

Solution:

We built a fully automated lead-to-job system that: Captures leads from website, Facebook ads, and Google Forms Sends instant, branded SMS & email responses Uses an AI chatbot to answer FAQs and pre-qualify clients Connects to a booking calendar for quotes and job scheduling Sends review requests and follow-up campaigns post-service

Result:

The business reduced response time to under 2 minutes, increased quote conversions by 40%, and now books most of its jobs automatically — allowing the owner to focus on completing work, not chasing leads.

2025

Sales Teams

AI Automation Example: Research Agent + Script Builder for Sales Teams

Overview:

A high-ticket sales team needed a better way to prepare for calls with qualified leads by understanding each prospect’s unique pain points, industry context, and buying triggers.

Challenge:

Reps were going into calls underprepared, relying on generic scripts and surface-level info. This led to inconsistent close rates and missed opportunities due to lack of context or connection with the prospect’s actual needs.

Solution:

We built a custom AI research agent that: Pulls data from the lead’s website, social media, LinkedIn, and online mentions Analyzes the lead’s industry, services, pricing structure, and customer journey Extracts likely pain points, objections, and decision-making patterns Auto-generates a custom call script and pitch outline for the rep — tailored to each lead Syncs scripts with the CRM so reps are always ready before the call

Result:

Close rates improved by 38% across the sales team within 45 days. Reps reported feeling more confident, calls became more targeted and effective, and the business created a consistent, repeatable sales framework powered by AI insights.

2025

Sales Teams

AI Automation Example: Research Agent + Script Builder for Sales Teams

Overview:

A high-ticket sales team needed a better way to prepare for calls with qualified leads by understanding each prospect’s unique pain points, industry context, and buying triggers.

Challenge:

Reps were going into calls underprepared, relying on generic scripts and surface-level info. This led to inconsistent close rates and missed opportunities due to lack of context or connection with the prospect’s actual needs.

Solution:

We built a custom AI research agent that: Pulls data from the lead’s website, social media, LinkedIn, and online mentions Analyzes the lead’s industry, services, pricing structure, and customer journey Extracts likely pain points, objections, and decision-making patterns Auto-generates a custom call script and pitch outline for the rep — tailored to each lead Syncs scripts with the CRM so reps are always ready before the call

Result:

Close rates improved by 38% across the sales team within 45 days. Reps reported feeling more confident, calls became more targeted and effective, and the business created a consistent, repeatable sales framework powered by AI insights.

2025

Sales Teams

AI Automation Example: Research Agent + Script Builder for Sales Teams

Overview:

A high-ticket sales team needed a better way to prepare for calls with qualified leads by understanding each prospect’s unique pain points, industry context, and buying triggers.

Challenge:

Reps were going into calls underprepared, relying on generic scripts and surface-level info. This led to inconsistent close rates and missed opportunities due to lack of context or connection with the prospect’s actual needs.

Solution:

We built a custom AI research agent that: Pulls data from the lead’s website, social media, LinkedIn, and online mentions Analyzes the lead’s industry, services, pricing structure, and customer journey Extracts likely pain points, objections, and decision-making patterns Auto-generates a custom call script and pitch outline for the rep — tailored to each lead Syncs scripts with the CRM so reps are always ready before the call

Result:

Close rates improved by 38% across the sales team within 45 days. Reps reported feeling more confident, calls became more targeted and effective, and the business created a consistent, repeatable sales framework powered by AI insights.

2025

Services

End-to-End Client Flow for Service-Based Businesses

Overview:

A growing mobile detailing company wanted a full automation system to manage everything from lead intake to post-service follow-ups — without hiring more staff

Challenge:

They were overwhelmed trying to juggle lead responses, quote scheduling, customer reminders, and payment coordination — all while out in the field. Leads were slipping through the cracks, and jobs were being missed due to poor organization.

Solution:

We built an all-in-one automation system that: Captures leads from web forms, ads, and Google My Business Sends instant branded responses via SMS and email Qualifies clients with pre-set filters (location, service type, urgency) Integrates a booking calendar with automated appointment reminders Sends post-service review requests and upsell offers Tracks everything inside a CRM dashboard with automated tagging & status updates

Result:

The business reduced manual admin time by 80%, booked 32% more jobs in the first 30 days, and created a scalable system that runs day and night — giving the owner more freedom and consistency.

2025

Services

End-to-End Client Flow for Service-Based Businesses

Overview:

A growing mobile detailing company wanted a full automation system to manage everything from lead intake to post-service follow-ups — without hiring more staff

Challenge:

They were overwhelmed trying to juggle lead responses, quote scheduling, customer reminders, and payment coordination — all while out in the field. Leads were slipping through the cracks, and jobs were being missed due to poor organization.

Solution:

We built an all-in-one automation system that: Captures leads from web forms, ads, and Google My Business Sends instant branded responses via SMS and email Qualifies clients with pre-set filters (location, service type, urgency) Integrates a booking calendar with automated appointment reminders Sends post-service review requests and upsell offers Tracks everything inside a CRM dashboard with automated tagging & status updates

Result:

The business reduced manual admin time by 80%, booked 32% more jobs in the first 30 days, and created a scalable system that runs day and night — giving the owner more freedom and consistency.

2025

Services

End-to-End Client Flow for Service-Based Businesses

Overview:

A growing mobile detailing company wanted a full automation system to manage everything from lead intake to post-service follow-ups — without hiring more staff

Challenge:

They were overwhelmed trying to juggle lead responses, quote scheduling, customer reminders, and payment coordination — all while out in the field. Leads were slipping through the cracks, and jobs were being missed due to poor organization.

Solution:

We built an all-in-one automation system that: Captures leads from web forms, ads, and Google My Business Sends instant branded responses via SMS and email Qualifies clients with pre-set filters (location, service type, urgency) Integrates a booking calendar with automated appointment reminders Sends post-service review requests and upsell offers Tracks everything inside a CRM dashboard with automated tagging & status updates

Result:

The business reduced manual admin time by 80%, booked 32% more jobs in the first 30 days, and created a scalable system that runs day and night — giving the owner more freedom and consistency.

Pricing

Our pricing options

Standard Package - Built by Owen

Call For Quote

Custom automation systems tailored to your business needs

Billed Monthly: Pause or cancel anytime

What's included:

1-on-1 onboarding and strategy session

Fully custom automation build (lead gen, follow-ups, booking, reviews)

CRM and messaging integration (SMS, email, DMs)

Full system launch within 7–14 days

Personalized walkthrough and training

7 days of post-launch support

User friendly analytic feedback

Standard Package - Built by Owen

Call For Quote

Custom automation systems tailored to your business needs

Billed Monthly: Pause or cancel anytime

What's included:

1-on-1 onboarding and strategy session

Fully custom automation build (lead gen, follow-ups, booking, reviews)

CRM and messaging integration (SMS, email, DMs)

Full system launch within 7–14 days

Personalized walkthrough and training

7 days of post-launch support

User friendly analytic feedback

Standard Package - Built by Owen

Call For Quote

Custom automation systems tailored to your business needs

Billed Monthly: Pause or cancel anytime

What's included:

1-on-1 onboarding and strategy session

Fully custom automation build (lead gen, follow-ups, booking, reviews)

CRM and messaging integration (SMS, email, DMs)

Full system launch within 7–14 days

Personalized walkthrough and training

7 days of post-launch support

User friendly analytic feedback

Pro Package - Built with Owen and Ethan

Call For Quote

For businesses ready to scale with expert strategy and system design

Billed Monthly: Pause or cancel anytime

Popular

What's included:

Everything in the Standard Package

Direct strategic input from Ethan Nelson (Founder of Smart Scaling AI & AI Service Founder)

Advanced system architecture for scaling offers or locations

Business consulting

Growth roadmap tailored to your goals

30 days of post-launch support and refinement

Pro Package - Built with Owen and Ethan

Call For Quote

For businesses ready to scale with expert strategy and system design

Billed Monthly: Pause or cancel anytime

Popular

What's included:

Everything in the Standard Package

Direct strategic input from Ethan Nelson (Founder of Smart Scaling AI & AI Service Founder)

Advanced system architecture for scaling offers or locations

Business consulting

Growth roadmap tailored to your goals

30 days of post-launch support and refinement

Pro Package - Built with Owen and Ethan

Call For Quote

For businesses ready to scale with expert strategy and system design

Billed Monthly: Pause or cancel anytime

Popular

What's included:

Everything in the Standard Package

Direct strategic input from Ethan Nelson (Founder of Smart Scaling AI & AI Service Founder)

Advanced system architecture for scaling offers or locations

Business consulting

Growth roadmap tailored to your goals

30 days of post-launch support and refinement

Discovery call

Free

30-minute call

Let’s see if your business is a fit for Fluency Automation.

What's included:

Identify key bottlenecks in your current operations and lead flow

Explore how AI automation can save you time and scale your results

Determine if you and your business qualify for one of our custom automation builds

Provide clarity and direction — whether we work together or not

Discovery call

Free

30-minute call

Let’s see if your business is a fit for Fluency Automation.

What's included:

Identify key bottlenecks in your current operations and lead flow

Explore how AI automation can save you time and scale your results

Determine if you and your business qualify for one of our custom automation builds

Provide clarity and direction — whether we work together or not

Discovery call

Free

30-minute call

Let’s see if your business is a fit for Fluency Automation.

What's included:

Identify key bottlenecks in your current operations and lead flow

Explore how AI automation can save you time and scale your results

Determine if you and your business qualify for one of our custom automation builds

Provide clarity and direction — whether we work together or not

Testimonials

Clients Feedback

  • John Smith

    Co-Owner, Apex Exterior Solutions

    "Working with Fluency has been a game-changer for our business. Their AI-powered solutions have transformed our workflows, saving us time and resources.

  • David Lee

    CFO of LMN Corporation

    "Their AI-driven solutions has streamlined our operations and improved accuracy. Their proactive approach and attention to detail have been instrumental in our success."

  • Sarah Thompson

    Owner, Thompson Home Services

    "Fluency Automation completely changed how we operate. Owen took the time to understand my business and built a system that now handles 90% of the work I used to do manually. We’re getting more leads, following up faster, and booking more jobs without lifting a finger. This was one of the best investments I’ve made for my company."

  • Jessica Reyes

    Founder, Luxe Glow Med Spa

    "Working with Fluency Automation was a game changer. I used to spend hours chasing leads and following up manually — now everything runs in the background, and I can finally focus on growing my business. Owen was incredibly easy to work with and delivered exactly what I needed, even things I didn’t know I needed."

  • John Smith

    Co-Owner, Apex Exterior Solutions

    "Working with Fluency has been a game-changer for our business. Their AI-powered solutions have transformed our workflows, saving us time and resources.

  • David Lee

    CFO of LMN Corporation

    "Their AI-driven solutions has streamlined our operations and improved accuracy. Their proactive approach and attention to detail have been instrumental in our success."

  • Sarah Thompson

    Owner, Thompson Home Services

    "Fluency Automation completely changed how we operate. Owen took the time to understand my business and built a system that now handles 90% of the work I used to do manually. We’re getting more leads, following up faster, and booking more jobs without lifting a finger. This was one of the best investments I’ve made for my company."

  • Jessica Reyes

    Founder, Luxe Glow Med Spa

    "Working with Fluency Automation was a game changer. I used to spend hours chasing leads and following up manually — now everything runs in the background, and I can finally focus on growing my business. Owen was incredibly easy to work with and delivered exactly what I needed, even things I didn’t know I needed."

  • John Smith

    Co-Owner, Apex Exterior Solutions

    "Working with Fluency has been a game-changer for our business. Their AI-powered solutions have transformed our workflows, saving us time and resources.

  • David Lee

    CFO of LMN Corporation

    "Their AI-driven solutions has streamlined our operations and improved accuracy. Their proactive approach and attention to detail have been instrumental in our success."

  • Sarah Thompson

    Owner, Thompson Home Services

    "Fluency Automation completely changed how we operate. Owen took the time to understand my business and built a system that now handles 90% of the work I used to do manually. We’re getting more leads, following up faster, and booking more jobs without lifting a finger. This was one of the best investments I’ve made for my company."

  • Jessica Reyes

    Founder, Luxe Glow Med Spa

    "Working with Fluency Automation was a game changer. I used to spend hours chasing leads and following up manually — now everything runs in the background, and I can finally focus on growing my business. Owen was incredibly easy to work with and delivered exactly what I needed, even things I didn’t know I needed."

About us

Why Fluency?

Fluency vs. Others

At Fluency Automation, we don’t believe in one-size-fits-all solutions. We build custom automation systems tailored to your business — not templates or shortcuts. Whether you're a solo operator or scaling team, our goal is simple: to eliminate inefficiencies, capture more revenue, and create systems that run while you focus on growth. Backed by real industry experience and high-level mentorship, Fluency delivers automation that’s smart, strategic, and built to scale with you — not around you.

Meet our team

Our team is comprised of dedicated professionals who are passionate about leveraging artificial intelligence to drive innovation.

About:

Founder of Fluency Automation — an agency built to help service-based businesses scale through smart, customized AI systems. With firsthand experience running my own pressure washing company, I understand the challenges of managing growth while staying efficient. I specialize in designing automation frameworks that streamline lead generation, client communication, and backend operations — giving business owners the systems they need to scale with confidence and consistency.

Owen Lucey

CEO & Founder

About:

Founder of Fluency Automation — an agency built to help service-based businesses scale through smart, customized AI systems. With firsthand experience running my own pressure washing company, I understand the challenges of managing growth while staying efficient. I specialize in designing automation frameworks that streamline lead generation, client communication, and backend operations — giving business owners the systems they need to scale with confidence and consistency.

Owen Lucey

CEO & Founder

About:

Founder of Fluency Automation — an agency built to help service-based businesses scale through smart, customized AI systems. With firsthand experience running my own pressure washing company, I understand the challenges of managing growth while staying efficient. I specialize in designing automation frameworks that streamline lead generation, client communication, and backend operations — giving business owners the systems they need to scale with confidence and consistency.

Owen Lucey

CEO & Founder

About:

Ethan is the founder of AI Service Founder and Smart Scaling AI, two leading platforms that empower agencies to grow through automation and scalable systems. As a mentor and strategic advisor to Fluency Automation, he provides high-level oversight and guidance to ensure our solutions are built for long-term growth, performance, and client success.

Ethan Nelson

Mentor and Strategic/Project Advisor

About:

Ethan is the founder of AI Service Founder and Smart Scaling AI, two leading platforms that empower agencies to grow through automation and scalable systems. As a mentor and strategic advisor to Fluency Automation, he provides high-level oversight and guidance to ensure our solutions are built for long-term growth, performance, and client success.

Ethan Nelson

Mentor and Strategic/Project Advisor

About:

Ethan is the founder of AI Service Founder and Smart Scaling AI, two leading platforms that empower agencies to grow through automation and scalable systems. As a mentor and strategic advisor to Fluency Automation, he provides high-level oversight and guidance to ensure our solutions are built for long-term growth, performance, and client success.

Ethan Nelson

Mentor and Strategic/Project Advisor

Contact us

Reach out to us

Get in touch

Book 30 min free kick-off call!

https://calendly.com/owen-fluencyautomation/30min

Located:

Tampa, Florida

Follow us:

FAQs

Frequently asked questions

Why should I choose automation over traditional methods?

How quickly can I see results with automation?

What’s your satisfaction guarantee?

What makes your automation services different?

How long does it take to launch?

Why should I choose automation over traditional methods?

How quickly can I see results with automation?

What’s your satisfaction guarantee?

What makes your automation services different?

How long does it take to launch?

Why should I choose automation over traditional methods?

How quickly can I see results with automation?

What’s your satisfaction guarantee?

What makes your automation services different?

How long does it take to launch?